Shipping & Handling

Workbike.co.uk only supplies motorcycles to the U.K market. Sorry no export sales as of yet.

The shipping costs are automatically calculated depending upon delivery times and location. These costs can be seen at the `Product page` after the `Buy now` button has been pressed .

Payment can be made in full, however we do accept deposits (£200) in extreme cases (Pre-registered motorcycles can only be sold in this way) ,with which the remaining outstanding balance must be paid in full upon C.O.D(Cash only No Cheques).

Spares.

U.K shipping / post & packing (parts)
All shipping costs are automatically calculated via weight and priced accordingly.
Small parcels are sent via 1st or 2nd Class post with larger parcels over 30 KG sent by courier.
Spares can only be sent to the cardholders address, unless previously discussed with a member of our staff.

Every motorcycle purchased will have gone through a pre-delivery inspection and supplied complete with a registration plate, road tax, tax disc holder, fuel, 2 sets of keys, operations/ servicing manual and relevant paperwork.

Should you have any questions our staff at the time of delivery will be all to pleased to assist, they will run through the bikes functions as a matter of formality.

Workbike.co.uk`s Returns Policy.
Workbike.co.uk recognizes three different types of returns, and has a specific policy for each. They are as follows ;

Warranty Return.
For warranty claims, we will promptly repair or replace the damaged component at no cost to the customer. Please do not return goods to us before obtaining a return number.
It is the customers responsibility to return and collect the items under warranty. We can of course arrange collection and redelivery. Call the office for prices for this service.
Please note, no bike is indestructible and it is up to the owner to ensure that his or her motorcycle is fully serviced accordingly to the service schedule.
Warranty claims for Wear and tear, abuse, readjustment, tightening or realignment can not be considered. Workbike.co.uk will only accept warranty claims for materially defective goods.
All warranty claims must be submitted in writing or by email.

Non Warranty Return
Workbike.co.uk will accept the return of any unused item within 7 days of purchase. For this type of return, the customer is responsible for the safe return of the motorcycle and for all the delivery charges involved with the transaction. Non warranty returns will not be accepted from customers who decide the purchase option `Registration Requires my Name/Address`, prior to leaving our premises. This is in accordance with The Consumer Protection Distance selling Regulations 2000, paragraph 6.1(c). Goods made to consumers specifications or clearly personalised. Please note we stress that the goods must be returned unused and complete with original packaging. It is advisable to keep all packaging for at least 4 weeks after purchase.
Please be advised that our special offer of free delivery extends only to those customers who decide to keep the product that they have ordered and received. Those seeking a non warranty refund will have the following charges deducted from their refund

Original Delivery to customer - £70
Return Delivery / Collection - £70
The customer is then responsible for the cost of, and safe return of the item to us.

Transit Damage Return.
Please check goods thoroughly before signing to say that you have received them in good condition. The carrier will inevitably try to rush you. Just ignore them and make a simple check for transit damage. This is very important as we claim from the carriers if ever they are responsible for such damage.
Do not amend the signature sheet in any way. Workbike.co.uk will not accept any claim for goods signed unchecked
Please note if you declare that you have received your item in good condition, it is difficult later claim that your motorcycle was in fact damaged in transit.
If you do receive a motorcycle which on inspection is unacceptably and substantially, damaged, refuse delivery of it. Do not sign for it and contact us immediately on 01427 754457 giving a clear reason for refusal. We can then arrange for a replacement motorcycle to be sent out to you as soon as we receive and inspect the returned motorcycle. You will not be charged for this unless the goods are found on inspection to be undamaged